Privacy policy
The website located at www.prospm.com (the “Site”) is operated by Professional Service Property Management, LLC (“Pros PM,” “we,” “our,” or “us”). We respect your concerns about privacy and value the relationship we have with our customers, property owners, tenants, and website visitors.
Pros PM is committed to maintaining the accuracy, confidentiality, and security of your personal information (“Personal Information”). This Privacy Policy describes how we collect, use, disclose, and protect information obtained through the Site and through our communications with you.
Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our website or contact us, including:
Name
Email address
Phone number
Property address or service request information
Any other information you choose to provide through forms, phone calls, or messages
We may also collect certain non-personal information automatically when you use the Site, including:
IP address
Browser type
Device information
Pages visited on the Site
Date and time of visits
This information helps us improve website performance and better understand how visitors interact with our Site.
How We Collect Information
Information may be collected when you:
Submit a “Contact Us” or inquiry form on our website
Request information about our services
Contact us by phone, email, or text message
Communicate with us regarding property management services
Interact with our website or marketing communications
How We Use Your Information
Pros PM may use the information we collect to:
Respond to inquiries and requests
Provide information about property management services
Schedule consultations, appointments, or property evaluations
Communicate regarding services you requested
Send updates, reminders, or service notifications
Improve our website, customer service, and communication processes
Comply with legal obligations and protect our business operations
SMS / Text Messaging Communications
If you provide your phone number and consent to receive text messages from Pros PM, you may receive text communications related to:
Responses to inquiries submitted through our website
Appointment confirmations or reminders
Service updates related to property management
Important notices related to your inquiry or services requested
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan. You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from Pros PM unless you opt in again. For assistance, reply HELP to any message or contact us using the information provided below.
Consent to Receive Communications
By submitting your information through our website forms and selecting the consent checkbox, you agree to receive communications from Pros PM via phone call, email, and/or text message regarding your inquiry and requested services. Consent is not a condition of purchase.
Information Sharing and Third-Party Services
Pros PM does not sell, rent, or share personal information with third parties for marketing or promotional purposes. We may share information with trusted service providers who assist in operating our business and communications systems, such as:
Customer relationship management (CRM) systems
Messaging and communication platforms
Website hosting or IT service providers.
These providers may only use the information as necessary to provide services on our behalf and are required to maintain appropriate security protections.
Data Security
We take reasonable administrative, technical, and physical measures designed to safeguard personal information against unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. Pros PM is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Updates to This Privacy Policy
Pros PM reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Professional Service Property Management
300 N. Carroll Suite 101
Denton, TX 76201
Phone: (940) 304-2400
Email:help@prospm.com
Last Updated: Friday, March 13, 2026
