Resident Hub
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Prepare to Become A Pros PM Resident!
Learn what you will need to do to be ready to move-in and what move-in day will look like as a Pros PM resident.
Residents can securely pay rent online through the AppFolio resident portal, with multiple payment options available.
Flex as an optional payment solution for all residents to provide more control over monthly budgets by allowing them to split their rent into two smaller payments.
Learn how to apply for a Pros PM rental home, including income and credit requirements, adult applications, pet screening, approval, and lease signing.
We complete inspections throughout your lease, including move-in, routine check-ins, and move-out.
At Pros PM, we require all residents to have coverage, and we’ve made the process simple through LeaseGuard.
Resident Value Package (RVP)
Learn about the RVP that every Pros PM resident has.
This is part of your lease designed to provide services, protection, and convenience to make renting easier and add actual value.
You’ll receive a one-year supply of air filters delivered to your home within the first 30 days after move-in. It’s one of the many ways we’re working to make renting easier and help you care for your home.
As part of your Resident Value Package, your household receives four pest control treatments each year at no additional cost. Your coverage includes treatment for common household pests.
One part of the RVP is Credit Gnomes, which helps residents build credit, protect their identity, access financial wellness tools, and take advantage of discounts and savings from thousands of local and national businesses.
Living In A Pros PM Property
Learn about the terms and expectations of your lease, including paying rent, having roommates and pets, quiet hours, and more.
Learn the pet etiquette rules for Pros PM multi-family communities, including pet waste cleanup, leashes, barking, supervision, and shared outdoor spaces.
Learn how to use shared trash and recycling dumpsters at Pros PM multi-family communities, prevent contamination, and help avoid unnecessary fees.
Learn about Pros PM's 100% smoke-free policy, including where smoking and vaping are prohibited, guest responsibilities, and resident lease requirements.
Renting a home in an HOA? Learn your responsibilities for following community rules, handling violations, avoiding fines, and getting help from Pros PM.
Please make sure you are always following the parking instructions and have your vehicles properly registered.
Maintenance & Repairs
Learn how to manage repairs in your Pros PM house and apartment.
At Pros PM, we’ve made it easy for residents to report maintenance issues, communicate with our team, and stay informed throughout the repair process.
After we receive your maintenance through Property Meld, our team reviews the information and determines the best course of action.
Knowing what qualifies as an emergency helps ensure the right resources are available when they’re needed most and allows us to respond as efficiently as possible.
You’ll receive a one-year supply of air filters delivered to your home within the first 30 days after move-in. It’s one of the many ways we’re working to make renting easier and help you care for your home.
As part of your Resident Value Package, your household receives four pest control treatments each year at no additional cost. Your coverage includes treatment for common household pests.
Move-Out Information
We’re sorry to see you go! Here’s everything you may need to know to make it a successful move out.
Learn how Pros PM evaluates security deposits after move-out, compares move-in and move-out inspections, handles deductions, and processes your deposit.
Need to move before your Pros PM lease ends? Learn how to submit notice, understand early lease termination requirements, and find your next steps.
We complete inspections throughout your lease, including move-in, routine check-ins, and move-out.