Residents
Looking for your next home? We make the process easy, friendly, and tailored to your needs. Our team will help you find the right home in the right neighborhood, without the stress.
When you live in a Pros PM property, you get more than a place to call home; you get a team dedicated to your comfort and happiness. We're always finding new ways to enhance your living experience:
Build your credit with on-time rent payments through our partnership with Pinata.
Enjoy healthier air with air filter deliveries.
Live comfortably with pest control and follow-up services.
Protect your identity with included ID theft protection.
At Pros PM, we care for our residents like neighbors, because that's precisely what we are.
Resident Portal Access
Ease of Payment
It’s all about convenience. Our residents are able to submit payments online. We want your experience to be as hassle-free as possible.
24/7 Maintenance
We are available 24/7 in case of an emergency. We offer clear steps for reporting issues, and we work diligently to restore your home to its working order.
Communication
With over 15 years in rental experience, we recognize the value in having good lines of communication. You can easily reach out to us via our text-to-agent feature.
Have A Maintenance Request?
At Pros PM, we believe great service starts with great communication. That’s why every resident has access to Property Meld, our easy-to-use maintenance portal. Submit a request, add photos, schedule a convenient time with our technicians, and follow updates in real time. Maintenance doesn’t have to be stressful, and with Property Meld, you stay informed and in control.
FAQs
When is rent due?
Rent is due on the first and is late after midnight on the third of each month.
How can I pay rent?
You can pay via credit card or e-check on your resident portal.
If you would like to make a cash payment, please let our office know so we can arrange a pay slip for you to use at your nearest participating convenience store.
How do I submit a maintenance request?
Maintenance requests can be submitted via Property Meld.
Log in to your account here, and follow the prompts to submit a maintenance ticket. Our team will get back with you as soon as possible!
For urgent or after-hours requests, please call (940) 353-3368.
How do I get access to the Resident portal?
Request access to your resident portal here.
