Resident FAQs

Looking for something specific? Read through our FAQs or search common resident questions. Have a question you don’t see here? Contact us!

Manage Lease

Maintenance & Repairs

Resident Value Package

Move-Out Information

Taylor Brakefield 8/26/26 Taylor Brakefield 8/26/26

How Do I Pay My Rent?

Residents can securely pay rent online through the AppFolio resident portal, with multiple payment options available.

Kali Flewellen 8/25/26 Kali Flewellen 8/25/26

How Do I Apply to Live in a Pros PM Property?

Learn how to apply for a Pros PM rental home, including income and credit requirements, adult applications, pet screening, approval, and lease signing.

Kali Flewellen 5/11/26 Kali Flewellen 5/11/26

How Does Rent Work If I Have a Housing Voucher?

Learn when your portion of rent is due with a housing voucher, how Pros PM calculates late fees, and what happens if the voucher payment arrives later.

Taylor Brakefield 4/23/26 Taylor Brakefield 4/23/26

What Happens if I Don’t Pay Rent On Time?

Rent is due on the 1st of each month and is considered late after the 3rd at midnight.