Resident FAQs
Looking for something specific? Read through our FAQs or search common resident questions. Have a question you don’t see here? Contact us!
How Do I Pay My Rent?
Residents can securely pay rent online through the AppFolio resident portal, with multiple payment options available.
Are Pets & Service Animals Allowed?
We know pets are part of the family, and many of our rental properties are pet-friendly. While pet policies vary by property, we have plenty of options for renters looking for a welcoming home.
When Do I Get Free Air Filters?
You’ll receive a one-year supply of air filters delivered to your home within the first 30 days after move-in. It’s one of the many ways we’re working to make renting easier and help you care for your home.
What Happens if I Don’t Pay Rent On Time?
Rent is due on the 1st of each month and is considered late after the 3rd at midnight.
Do I Need Renters Insurance?
At Pros PM, we require all residents to have coverage, and we’ve made the process simple through LeaseGuard.