Resident FAQs
Looking for something specific? Read through our FAQs or search common resident questions. Have a question you don’t see here? Contact us!
Prepare For Your Move-In Day!
Learn what you will need to do to be ready to move-in and what move-in day will look like as a Pros PM resident.
How To Manage Your Lease
Learn about the terms and expectations of your lease, including paying rent, having roommates and pets, quiet hours, and more.
Resident Value Package (RVP)
Learn about the RVP that every Pros PM resident has.
Maintenance & Repairs
Learn how to manage repairs in your Pros PM house and apartment.
Move Out Information
We’re sorry to see you go! Here’s everything you may need to know to make it a successful move out.
How Do I Submit a Maintenance Request?
At Pros PM, we’ve made it easy for residents to report maintenance issues, communicate with our team, and stay informed throughout the repair process.
What Happens When I Submit a Maintenance Request?
After we receive your maintenance through Property Meld, our team reviews the information and determines the best course of action.
What Qualifies as an Emergency Maintenance Request?
Knowing what qualifies as an emergency helps ensure the right resources are available when they’re needed most and allows us to respond as efficiently as possible.
When Do I Get Free Air Filters?
You’ll receive a one-year supply of air filters delivered to your home within the first 30 days after move-in. It’s one of the many ways we’re working to make renting easier and help you care for your home.
How Does Pest Control Work at Pros PM?
As part of your Resident Value Package, your household receives four pest control treatments each year at no additional cost. Your coverage includes treatment for common household pests.