Resident FAQs

Looking for something specific? Read through our FAQs or search common resident questions. Have a question you don’t see here? Contact us!

Manage Lease

Maintenance & Repairs

Resident Value Package

Move-Out Information

Taylor Brakefield 8/26/26 Taylor Brakefield 8/26/26

How Do I Pay My Rent?

Residents can securely pay rent online through the AppFolio resident portal, with multiple payment options available.

Kali Flewellen 8/26/26 Kali Flewellen 8/26/26

Can I Split My Rent Payment Into Two Payments?

Flex as an optional payment solution for all residents to provide more control over monthly budgets by allowing them to split their rent into two smaller payments.

Kali Flewellen 8/25/26 Kali Flewellen 8/25/26

How Do I Apply to Live in a Pros PM Property?

Learn how to apply for a Pros PM rental home, including income and credit requirements, adult applications, pet screening, approval, and lease signing.

Kali Flewellen 5/11/26 Kali Flewellen 5/11/26

How Does Rent Work If I Have a Housing Voucher?

Learn when your portion of rent is due with a housing voucher, how Pros PM calculates late fees, and what happens if the voucher payment arrives later.

Taylor Brakefield 4/23/26 Taylor Brakefield 4/23/26

How Do Property Inspections Work?

We complete inspections throughout your lease, including move-in, routine check-ins, and move-out.

Taylor Brakefield 4/23/26 Taylor Brakefield 4/23/26

Do I Need Renters Insurance?

At Pros PM, we require all residents to have coverage, and we’ve made the process simple through LeaseGuard.